Website Support and Maintenance
Reliable, cost effective and secure.
Premium Service. Low Cost.
Experience complete peace of mind with our premium website support and maintenance service. Enjoy regular backups, robust security measures, continuous monitoring, and more—all without the hefty price tag. We handle every detail, ensuring your website runs smoothly and efficiently, so you can focus on what truly matters.
What We Offer
Security Enhancements
We use industry-leading tools to keep your website secure. With us, your website will be protected by two firewalls, utilize a CDN, have anti-virus protection, and be subject to rigorous internal security measures, including 2FA and restricted access and more.
24/7 365 Days Support
Experience around-the-clock human support with our dedicated team! We’re here to assist you with any website queries or technical issues you may have.
*Content updates are not included.
Constant Website Monitoring
Our team monitors your website’s performance and security 24/7, 365 days a year. Did you know that 40% of Google users leave a page if it doesn’t load within three seconds? Avoid the hassle and keep your visitors engaged with our website support and website maintenance service, providing you with peace of mind and uninterrupted performance.
Regular Backups
We regularly perform backups of your site, protecting your valuable content and data. Combined with our prompt and efficient support, we can restore a backup within the hour, ensuring minimal disruption.
Website Hosting
Benefit from our top-tier website hosting services, featuring a 99.99% uptime guarantee, enhanced security, firewall protection, a CDN, and scalability. Additionally, enjoy a free SSL certificate and robust DDoS protection at no extra cost.
Our Website Support and Website Maintenance Tiers
MOST POPULAR
Extreme Tier
Best for those who want complete peice of mind and premium website hosting.
£24.99/month
Includes:
- 24/7 365 Day Support
- Priority Support
- Daily Security Fixes
- Daily WordPress Plugin Updates
- Website Optimization
- Constant Monitoring
- Regular Backups
- Backup Recovery
- Security Enhancements
- Industry Leading Firewall
- Hosting
Regular Tier
Best for those who don’t need hosting and regular support.
Includes:
- Support During Business Hours
- Priority Support
- Monthly Security Fixes
- Monthly WordPress Plugin Updates
- Website Optimization
- Constant Monitoring
- Regular Backups
- Backup Recovery
- Security Enhancements
- Industry Leading Firewall
- Hosting
Frequently Asked Questions
What is website support?
Website support is designed to assist you with all aspects of managing your website. Website support includes tasks such as:
- Technical Assistance
- Resolving Issues
- Improving Website Speed
At WeMakeWeb our Website Support Services handle this for you so you can sit back and relax.
What is website maintenance?
Website maintenance is the ongoing process of keeping your website updated, secure, and functioning smoothly. It involves the following tasks:
- Security Fixes
- Plugin Updates
- Monitoring
- Website Optimization
- Backup and Recovery
- Security Enhancements
Our Website Maintenance Services will cover this for you so you can focus on other tasks.
Why is website maintenance important?
Website maintenance is crucial for several reasons, ensuring that your website remains functional, secure, and effective in achieving your goals. Here are some key reasons why website maintenance is important:
- Security: Regular maintenance and security fixes helps protect your website from vulnerabilities and cyber threats.
- Monitoring: Around-the-clock monitoring ensures your website is available for visitors, minimizing downtime and ensuring a smooth user experience.
- Website Optimization: Regularly maintaining your website ensures it loads quickly and operates smoothly. A fast, efficient website enhances user experience, reduces bounce rates, and keeps visitors engaged.
- Backup and Recovery: Regular backups are essential to prevent data loss. In the event of a problem, a well-maintained backup system allows you to quickly restore your site with minimal disruption.
Do I need to give you access to my website?
In order to provide our support and maintenance plans, we will need access to your website. If we are not already hosting your website, we will need the necessary credentials and access information, which we will be more than happy to assist you with.
Feeling uneasy about giving access?
Rest assured, we have a robust in-house security policy to protect you and your website. Our security policy includes but is not limited to:
- Two-Factor Authentication (2FA)
- Restricted Access
- Secure Credential Storage
Your website's security and integrity are our top priorities.
Statistics are accurate at the time of creation. Website bounce rate statistics provided by Forbes.